Hoylake Cottage
Hoylake Cottage
The facilities here are excellent; it is purpose built, it is fresh and bright.

 

 

Complaint Procedures

Hoylake Cottage has an:

  • Open and honest approach to complaints

  • A willingness to listen to any issue, query or complaint

  • A willingness to look at the service we provide and ways in which we can improve

  • We respond to comments from residents and their families