Testimonials

A resident who moved into Southworth House when it opened in July 2008, is John Cooper. His wife Norah Cooper said: “It is a nice place, bright, spacious and very welcoming. As soon as I walk in I don’t have to worry about which member of staff I should talk to – everyone smiles and says hello, the staff are lovely.

“It is open and bright and the residents can move around without restrictions, but it is a safe environment.

“The other week we went onto the lower floor to listen to a pianist who came in to entertain residents. He played the intro to a song and before I could say anything, John said ‘That’s ‘The road to Mandalay’” and smiled. He is smiling a lot at the moment – and that makes me happy.

Resident Irene Snape, 77, moved in after a spell at St Catherine’s Hospital. Her husband Peter visited 12 care homes before choosing Hoylake Cottage.

“The facilities here are excellent; it is purpose built, it is fresh and bright and the whole atmosphere is cheerful and welcoming,” said Peter.

“The staff are very good and I can only describe it as five star, quality care.”